Terms of Service, Refund Policy & Disclaimer

Effective Date: 25 February 2026  |  Last Revised: 25 February 2026

RoomMet Does NOT Guarantee Any Room or Accommodation — Ever.

"Sync Solutions" — Parent company and legal owner of RoomMet, including its proprietors, directors, officers, employees, contractors, agents, successors, and assigns.

"RoomMet / Platform / Company / We / Us / Our" — RoomMet, a product operated by Sync Solutions. Any reference to RoomMet includes Sync Solutions and vice versa. Both enjoy equal protection under every provision of these Terms.

"User / You / Your" — Any person or entity that accesses, browses, registers on, or uses the Platform in any capacity.

"Owner" — Any landlord, property owner, tenant, sub-lessor, broker, or any third party who lists or submits property-related information on the Platform.

"Listing" — Any property information, description, photograph, or data submitted by an Owner and displayed on the Platform exactly as provided, without any modification, verification, or endorsement by RoomMet or Sync Solutions.

"Owner-Provided Information" — All content, data, descriptions, images, contact details, pricing, and any other information submitted by an Owner which RoomMet displays solely as relayed by the Owner.

"Premium Plan" — The paid subscription at INR 499/month for enhanced access to Listings. A payment for information access only — not for any room, result, or guarantee.

"Information Sharing Services" — The sole service provided by RoomMet: passive display of Owner-Provided Information to Users, without any verification, guarantee, or endorsement.

"Loss" — Any and all direct, indirect, incidental, consequential, special, punitive, exemplary, financial, economic, or other loss or damage of any nature.

1. RoomMet is a Pure Information Display Platform — Nothing More

RoomMet, operated by Sync Solutions, is and at all times remains purely and exclusively a passive information display platform. Its one and only function is to receive information submitted by Owners and display that information to Users exactly as provided.

Neither RoomMet nor Sync Solutions has at any time acted as: a real estate agent or broker; property manager; landlord or lessor; tenant placement service; accommodation provider; legal or financial advisor; investigator; verifier; or guarantor of any transaction, information, or arrangement.

2. Absolute No-Guarantee of Room or Accommodation

RoomMet makes no guarantee, promise, representation, or commitment of any kind that any User will:

• Find any room or accommodation through the Platform
• Be able to contact or receive a response from any Owner
• Be accepted by any Owner for any property
• Find any room that matches their requirements, budget, or preference
• Find any room that is genuinely available at the time of viewing a Listing
• Find any room whose details are accurate, truthful, or current
• Achieve any result or benefit beyond viewing Owner-Provided Information on the Platform

3. Owner-Provided Information — Complete Disclaimer

Every Listing, description, photograph, price, location detail, contact number, amenity description, availability status, and any other piece of information displayed on the Platform is submitted entirely and solely by Owners.

Users expressly acknowledge that all information they see on RoomMet is what the Owner has chosen to tell the Platform. RoomMet is simply the messenger and display board. RoomMet has no ability to confirm whether any information is true, accurate, current, or that any room is actually available.

Owners are solely and exclusively responsible for the accuracy, legality, and completeness of all information they submit. RoomMet and Sync Solutions bear zero responsibility for the content of any Listing.

4. Premium Plan — What It Is and What It Is NOT

RoomMet offers a Premium Plan at INR 499 (Rupees Four Hundred and Ninety-Nine Only) for one (1) calendar month from the date of successful payment.

The Premium Plan expressly does NOT guarantee or promise:

• That the User will find a room or accommodation
• That any room displayed is genuinely available
• That any Owner-Provided Information is accurate or truthful
• That any Owner will respond to or engage with the User
• That the User will successfully secure any tenancy or accommodation
• Any specific number of listings, leads, or responses
• Any result, outcome, benefit, or return beyond information access

5. Absolute and Unconditional No-Refund Policy

The no-refund policy applies without exception in all situations, including:

• The User did not find a room — this is not a ground for refund as RoomMet never guaranteed any room
• The User is dissatisfied with the quality, accuracy, or number of Listings
• The User did not use or underutilized the Premium Plan
• The User secured accommodation through other means
• Any Listing was found to be unavailable, inaccurate, or removed — RoomMet never verified or guaranteed any Listing
• The User experienced any dispute, fraud, or loss with any Owner or Third Party
• Technical difficulties, downtime, or inaccessibility of the Platform
• The payment was made accidentally, erroneously, or in duplicate
• The User's personal circumstances changed for any reason
• The User claims not to have read these Terms at the time of payment
• Any force majeure event or circumstance beyond RoomMet's control
• Any other reason, whether foreseeable or unforeseeable

6. Platform Provided "As Is" and "As Available"

The Platform and all Information Sharing Services are provided strictly on an "as is", "as available", and "with all faults" basis. Neither RoomMet nor Sync Solutions makes any representation, warranty, or guarantee of any kind regarding the Platform or any Owner-Provided Information.

7. Total Exclusion of Liability of RoomMet and Sync Solutions

To the fullest extent permitted by applicable law, RoomMet, Sync Solutions, their respective owners, directors, officers, employees, contractors, agents, and all affiliated persons shall have absolutely no liability whatsoever to any User for any Loss arising out of or related to:

• The use of, reliance on, or inability to use the Platform or any Listing
• Any inaccuracy, falsity, or misleading nature of any Owner-Provided Information
• The User's failure to find any room or accommodation through the Platform
• Any financial loss, loss of deposit, advance payment, rent paid, or any sum paid to any Owner or Third Party
• Any fraud, misrepresentation, deceit, or unlawful act by any Owner or Third Party
• Any personal injury, bodily harm, death, harassment, or safety-related incident from any property found on the Platform
• Any loss of personal data, documents, identification, money, or belongings
• Any dispute between a User and an Owner or Third Party
• Any breach of any rental or licence agreement between a User and an Owner
• Any indirect, incidental, consequential, punitive, or exemplary loss or damage
• The User's disappointed expectation of finding a room — RoomMet never guaranteed any room or accommodation to any User

8. User's Sole Responsibility for Due Diligence

Reliance on any Owner-Provided Information without independent verification is entirely at the User's own risk. Neither RoomMet nor Sync Solutions bears any responsibility for any loss arising from such reliance.

9. No Liability for Third-Party Actions

Neither RoomMet nor Sync Solutions has any control over or accepts any responsibility for the actions, conduct, or omissions of any Owner or Third Party. All interactions between Users and Owners are entirely independent of RoomMet and Sync Solutions and are at the User's own risk.

10. User Representations and Warranties

By using the Platform, each User represents and warrants that they are at least 18 years of age; all information provided is accurate and truthful; they will use the Platform solely for lawful purposes; and they understand and accept that RoomMet does not guarantee any room or accommodation.

11. Prohibited Conduct

Users are strictly prohibited from submitting false or fraudulent information; impersonating any person or entity; harassing or threatening any Owner or User; scraping or reproducing any content without prior written consent of Sync Solutions; and circumventing any security feature of the Platform.

12. Indemnification

You agree to fully indemnify, defend, and hold harmless RoomMet, Sync Solutions, and their respective directors, officers, and employees from and against any and all claims, liabilities, losses, damages, costs, and legal fees arising out of or relating to your use of the Platform, breach of these Terms, interactions with any Owner or Third Party, or violation of any applicable law.

13. Intellectual Property

All content, design, software, trademarks, trade names, logos, and intellectual property on the Platform are the exclusive property of Sync Solutions. The names "RoomMet" and "Sync Solutions" and all associated branding may not be used without prior written authorisation.

14. Privacy

By using the Platform, Users consent to the collection, storage, and processing of their personal data by RoomMet and Sync Solutions in accordance with RoomMet's Privacy Policy and applicable Indian data protection laws.

15. Termination

RoomMet and Sync Solutions may suspend or permanently terminate any User's access at any time, without notice and without liability. No refund shall be payable upon termination under any circumstances.

16. Force Majeure

Neither RoomMet nor Sync Solutions shall be liable for any failure or interruption arising from any cause beyond their reasonable control, including acts of God, natural disasters, pandemics, war, government action, or internet outages.

17. Governing Law & Jurisdiction

These Terms shall be governed exclusively by the laws of the Republic of India. All disputes shall be subject to the exclusive jurisdiction of the competent civil courts of India. Users waive any right to participate in any class action or representative proceeding against RoomMet or Sync Solutions.

18. Mandatory Pre-Litigation Notice

Before initiating any legal action, a User must provide thirty (30) days written notice to Sync Solutions detailing the nature of the dispute. Failure to do so shall render any proceeding premature and inadmissible.

19. Amendments

Sync Solutions reserves the right to modify these Terms at any time without prior notice. Continued use of the Platform constitutes irrevocable acceptance of the revised Terms.

20. Relationship Between RoomMet and Sync Solutions

RoomMet is a product operated by and under the full ownership of Sync Solutions. All legal protections, disclaimers, and liability exclusions in these Terms apply equally and fully to Sync Solutions. The parent-subsidiary relationship does not expand or create any additional liability for Sync Solutions beyond what is expressly stated herein.

21. Entire Agreement

These Terms constitute the entire agreement between the User and RoomMet / Sync Solutions and supersede all prior communications, representations, or agreements, whether oral or written.